Information Technology
Needs Reliable Data
As CIO you need credible data to describe the customer experience, and you get asked constantly for customer analytics by senior colleagues who are increasingly unhappy with the same old tools from the same old vendors.
Experience Analytics Solves These Problems
Need to add credible data to the data lake on the live customer experience
Fellow C-Suite members expect the CIO to find great solutions
Have never trusted the 'magical numbers' aspect of NPS etc
Not keen on solutions that require deep integration.
Simple Implementation
Choose
Pilot or subscription
Capture
Our quants go make observations
Consume
Get the API or use our full-feature platform
Win
See specific actions proven to drive performance
Prioritized action plans
Get specific, ranked recommendations that your teams can implement immediately.
Watch change over time
Track performance improvements in real-time with clear before/after metrics.
No disruption to daily operations
Customers never know we're there. Your teams get actionable insights without changing their workflow.
Stop Guessing. Start Knowing.
Achievable gains are unlocked when you move up to Experience Analytics from Uncrowd:
+2-3%
Extra
comp store sales increase
$200K
Expect
average gain per store per month
$480M
ROI
annual gain over a 200-store fleet
Real examples from the US Grocery sector.